Ptarmigan Inn

Spectacular on all levels! This hotel is phenomenal and the perfect place to celebrate a special occasion. I celebrated my daughter’s birthday here and it was a wonderful experience. I had called earlier for the arrangements and they organized everything perfectly at Keys Restaurant. The staff even joined during the cake cutting, which made the moment very special for us. The entire staff was gracious and welcoming at every turn—from the curbside porter and front desk attendants to the restaurant staff and housekeeping. The front desk service was smooth and helpful throughout the stay. Our room was a family room, big, spacious, very clean and comfortable, and well maintained with all the basic amenities we needed. The location is also very convenient and easy to reach. Throughout our stay we experienced consistent, highly attentive service that anticipated our needs. The breakfast was also good and a nice way to start the day.

Located in the heart of Hay River, the Ptarmigan Inn is a very good place to stay. Very convenient. It has Keys Restaurant, The Doghouse, gym, barber shop, there is a bank also in the same building. Big supermarket just across the street. The staff is amazing, great service. You can't go wrong staying at the Ptarmigan.

⭐⭐⭐⭐⭐ 5-Star Review We recently hosted a large function at the Ptarmigan Inn, and everything from the catering to the hotel rooms was absolutely fantastic! The banquet and catering services were top-notch — the food was delicious, well-presented, and perfectly suited for our big group. Whether you’re planning a small gathering or a large event, Ptarmigan Inn handles it all with ease. Their team was professional, well-organized, and made the entire process stress-free. We highly recommend them as one of the best catering services in town! The hotel rooms were clean, well-maintained, and very comfortable. The beds were super cozy, and the atmosphere was quiet and relaxing. On top of that, the staff were extremely friendly and helpful, always ready to go above and beyond to make our stay enjoyable. If you’re looking for reliable, high-quality catering in town, we highly recommend Ptarmigan Inn Catering. They’re hands-down one of the best choices for both personal and corporate events.

I stayed at this hotel while traveling from Edmonton to Yellowknife. When I reached town, no hotel was answering the phone, and I was really stressed. Luckily, Ptarmigan helped me book this place, and I’m very thankful for that. The room was very clean and comfortable. The bathroom looks newly renovated and fresh. I slept very peacefully. Everything felt well maintained. The location is convenient and easy to find. In the morning I had breakfast at the restaurant, and it was really delicious. The food was fresh and tasty. The staff were polite, helpful, and made me feel welcome. Overall, I had a very good experience and I would definitely stay here again. I recommend this hotel to anyone traveling on this route

I arrived late at night with my family during a business trip to Hay River, and the experience was excellent from the start. The staff were very humble, kind, and helpful, and they quickly arranged a comfortable room near the back door, which made things much easier for us. The room was very clean and well maintained, with good air conditioning and strong free Wi-Fi. In the morning, I used the gym, which was clean and convenient, and I really enjoyed breakfast — the breakfast staff took great care of me and provided friendly service. I also spent some time at the pub, which was a nice place to relax. Overall, great experience.

I was on solo trip to Yellowknife. My Car was broke down near Hayriver. I Called many hotels ,only Ptarmigan Inn picked up & they reserved a room for me. I Stayed 3 nights till car got fixed. Room was clean, housekeeping was good, friendly people. I tried the new Ptarmigan menu, really enjoyed it.Also spent some time at the pub, chill place to relax.

Great stay and definitely worth it. The location is super convenient as I flew in and didn't had a personal vehicle. Close to everything you'd need. Check-in was smooth and staff were genuinely friendly and helpful throughout the stay. Room was clean, comfortable and well maintained with a strong wifi and all basic amenities. Staff were very helpful . I couldn't get a cab to the airport to the airport early morning but the manager was generous enough to drop me off so I don't miss the flight. Overall, a very pleasant experience. I'd happily stay here again and would recommend it to anyone visiting Hay River.

We had breakfast there and were very impressed with the service and the food - our coffee cups were never empty, the hashbrowns were perfect, our over easy eggs were as they should be, and the French toast was thick slices with fresh berries. We weren't staying at the hotel but their restaurant hours were nice with such limited food options in Hay River!